I have had the pleasure working with Ryan at Cybex for many years.He has great integrity and is excellent in all facets of service industry management. He always goes above and beyond what I am looking for as far as implementation and support of our various eCommerce projects. It was great working with him! Nothing! I have nothing in particular to dislike about working remotely. Cybex allows us to reach a wide market without hiring additional staff members. The best thing by far about Cybex is that everything is always up-to-date. We love working with the software because it is easy to use and gives us full access regardless of where we are located (in the US or abroad). The benefits of this software is that it has a lot of features and can be used for multiple purposes. It is very easy to use and also has a lot of different options available. I would say that the interface could have been more user friendly but it isn't too bad. I would recommend this software to anyone who needs a tool that can help with inventory management. I am able to track all my inventory in one place and have access to it from anywhere.