I like that you can pick your own OS (Windows or linux) along with your favorite applications without having to pay for it all at once. It is not as easy to use compared to other VPS providers. There are so many things that could be improved upon, but they do have great customer support which helps! If you're looking for an inexpensive solution then this might work for you. We needed something cheap and reliable since we were starting up our business. We weren't able to find another provider who was willing to give us what we wanted.