I like how simple this tool was when we first started using it (it's been less than 2 months).
We were able to get our employees up & running with very little training time required! The only thing I dislike about the product now would be some of their features being more "advanced" or complex compared to other products out there - but once again, not much training needed here either because they're pretty straight forward tools overall. Also love working directly through them vs having an intermediary service/employee onboarding team who may have different expectations from us at times.