I purchased the product and followed all the instructions to get started. Worked fine for 6 days. It stopped working and I tried all the troubleshooting suggestions. Eventually I gave up and contacted the manufacturer. I had a long conversation with a support person. She said they would send me a package for a refund. She should be with me in 5-7 days. That was 16 days ago. Tried calling support again today. I was on hold for an hour before giving up. I do not recommend this product at all.
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