Great customer service! This purse is super cute and super soft, just as described. It arrived on time in nice protective packaging. However, the outer zip didn't work so I contacted the company according to the instructions that came with it. They responded immediately and were totally helpful. After checking my problem, they immediately sent me a second one to replace it for free. Even let me stay first! I love wallets and appreciate a company with top notch customer service. They really made me feel like they care about my business.
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