I ordered these for work and need wired headphones with good clear sound. I replaced my old ones and plugged these in and only one of the headphones made sound. I checked that both work in my old ones and they were. I tried different videos and meetings but still only one earphone with sound. This was frustrating because sometimes I use both earbuds and need both to work. No other settings were changed on my laptop. The audio from one was clear, but I definitely wanted the other to work. Sometimes the audio is blurry so I use both headphones and have to drown out the background.
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