It took me several visits to find the right person at Verizon Wireless (VZW) to help me set up a Yeacomm 4G LTE CPE router on the VZW network. First, VZW's Customer Service Representative (CSR) tried to scan the IMEI; it said "This device is not compatible with our network." Instead, CSR activated the SIM card in one of their jetpacks, moved it to my device, and waited for the blue up and down arrows to appear indicating this that they had received a VZW signal. We couldn't get the device to work in store. When I got home, I read the instructions in the box to set up the device and connected Yeacom through my computer. The key was to add the VZW APN to the appropriate field; after that it started to work. You can find the corresponding APN on the Internet. You should also consider renaming your network and creating a password. I have Verizon DSL at home, twenty year old technology. I usually get a bar or two of VZW network performance on my Yeacomm and this device outperforms my Verizon DSL service.
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