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Polo Acri photo
South Korea, Seoul
1 Level
761 Review
78 Karma

Review on πŸ“± Arkon Heavy Duty Tablet Clamp Mount for iPad Air, iPad Pro, iPad 4, 3, 2 - Retail Black by Polo Acri

Revainrating 1 out of 5

Broke within a month - no response from customer service

I actually rewrote my previous positive review after the pin holding the record broke after a few weeks of use. This is a plastic pin that prevents the plate holding the device from rotating. I emailed Revain who referred me to the manufacturer Arkon. I received an immediate automated response to send photos and an explanation of the problem and that I would receive a refund or repair within 2-3 weeks. I have sent the photos above with an explanation of the problem and have not received a reply from Arkon. That was in January, now mid-April. I have inquired three times since first contact and never heard from them again.

Pros
  • Same as all before
Cons
  • Only available in white