The ability to track all food waste in large food processing facilities. It is easy to setup and the customer support is outstanding. I really liked the ability to track food waste by the category. It was very helpful in determining what food waste was being generated. It helped me to target areas of improvement for waste reduction. The program is designed for large food processing facilities, which makes it hard to use for smaller facilities. It is a great tool to understand what food waste is being generated in your facility. It is helping me to implement best practices and waste reduction strategies. We are using Normandy to track, monitor and reduce our food waste. The customer service is outstanding and the product works as advertised.