I like that they are open 24/7 (and always willing) when it comes time with pickups, deliveries & any other needs we have during business hours! They can also do work in their offpeak times as well which is great too because if there's an issue later into evening then no problem - just call them up again until something gets picked back over by someone else who actually works standard 9am til 5pm weekdays only :) The system isn't seamless but getting better every day so more people using DAFs means less problems overall now days compared what used before where everyone was having issues trying figure out how everything worked together etc..