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Austria, Vienna
1 Level
698 Review
41 Karma

Review on VIJIM by Nick Singh

Revainrating 1 out of 5

A Very Disappointing Experience with the VIJIM Online Store

My most recent acquisition from VIJIM left me feeling utterly dissatisfied as a consumer of the brand. My experience with the website was not even close to being satisfactory, despite the fact that it boasts of selling high-quality musical instruments, microphones, and accoutrements. To begin, the item I ordered from the website did not match what was sent to me in the mail. The instrument was of poor quality, and it displayed a number of obvious flaws that were not specified in the product description. In addition, the microphone that I bought did not work correctly, and when I attempted to contact customer service, I was met with responses that were unhelpful and condescending. In addition to this, the delivery took a lot longer than anticipated, and the product was damaged when it was delivered. The fact that I had to go through the trouble of sending the damaged products back and then wait for another shipment was very aggravating to me. My experience with VIJIM as a whole was one that was both disappointing and exasperating. This online store is not one that I would recommend to people searching for high-quality musical instruments, microphones, and accessories. It is essential for a company to produce what they promise and provide customer service that is satisfactory; however, VIJIM has failed to do either of these things.

Pros
  • Numerous options for high-quality goods
Cons
  • a restricted choice of brands