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1327 Review
59 Karma

Review on HP Sprocket Portable Photo Printer 2Nd Edition (Luna Pearl) &Amp by Eric Avina

Revainrating 1 out of 5

Riddled with issues

Made this for myself based on research and personal feedback bought friends. I was so excited to be able to print images to use in my art and have easy souvenirs from the photos I take with my phone. The fact that it was the camera itself was debatable - I wanted it to print from my own device via Bluetooth. But that didn't work. My phone recognized Sprocket. Bluetooth connected. But when I tried to print the status toggled and didn't do anything, toggled and told me something was wrong and I should try again, toggled and told me bluetooth was needed to connect (which after checking was connected) ; It essentially refused to print anything other than photos taken using the camera feature on the device itself. (And they hit or miss in terms of quality.) And every time I tried to print while troubleshooting, Sprocket would freeze and force me to reset it with a paperclip so I could reload and try again . I've uninstalled the app, reinstalled it, used poorly managed in-app help options, all to no avail. Super disappointed. I suspect my phone is not "advanced" (read: expensive) enough to work with this unit (Motorola G6 Play) so I decided to return the money rather than try a replacement. I think I'll go back to solid old photo printers with ink cartridges.

Pros
  • Augmented Reality: Scan Sprocket with your smartphone and the Sprocket app to see a virtual photo queue with print jobs and more as we keep adding new features to the app
Cons
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