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United Kingdom, Belfast
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463 Review
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Review on Maximize Your Mobile Gaming Experience With Razer Kishi V2 Controller & Hammerhead True Wireless (2Nd Gen) Earbuds Bundle! by Lisa Appleman

Revainrating 3 out of 5

Mediocre quality, incredibly awful support

First, the good. It fits on my Pixel 7 and even works with my Bellinger case. The buttons feel nice, and it more or less works out of the box with any app with controller support. It's not terribly stable because it's held in place by light pressure, but I've never had it fall off or anything. As a controller that turns my phone into a handheld console, I have no real complaints.Now the bad. Less than a month in, the right thumbstick broke off. At first, it wasn't a huge deal. I just popped it back in. But over time, it got looser and looser, until it finally wouldn't go back in at all. There's a tiny piece of plastic inside the mechanism that broke loose and eventually just snapped right off, rendering it unusable. Not once did I drop it or hit it. This was either a manufacturing defect or damage from shipping.No problem, right? Razer has a 1 year warranty. This isn't even a month in, so they'll just swap it out, easy peasy. Wrong. It took me three weeks of emails to their support team for them to finally, graciously, allow me to RMA the thing. Except their RMA form is broken. I told them about it and they said they'd have someone manually RMA it. That never happened. When I told them it never happened, they responded by sending another RMA form, which as previously mentioned is broken. It's like no humans work there, just a series of increasingly poorly-programmed robots.Maybe you'll get lucky and get one that doesn't arrive broken, in which case you'll have a great little device that does exactly what you expect. But personally, I'm never buying another Razer product again.

Pros
  • Get the best of both worlds - comfort and audio quality - with the Razer Kishi V2 Controller & Hammerhead True Wireless (2nd Gen) Earbuds
Cons
  • The Hammerhead True Wireless earbuds have a tendency to pick up background noise during calls