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India, New Delhi
1 Level
725 Review
49 Karma

Review on SEOULSTORY7 by Evan Burnside

Revainrating 3 out of 5

SEOULSTORY7 - Subpar Quality and Customer Support

I wouldn't suggest SEOULSTORY7 as a go-to internet retailer for stylish clothing in my capacity as a style consultant. Although they have reasonably priced apparel, the materials are of poor quality, and the stitching is subpar, so the garments deteriorate after only a few washings. Customers who want their products to last longer may find this frustrating. Additionally, they offer poor and unprofessional customer service, which can make consumers feel ignored and disrespected. Customers find it challenging to resolve any issues that may surface because their representatives appear uninterested in listening to their complaints or offering solutions. Furthermore, the shipping process takes a long time, and the packaging is inadequate, which leads to damaged products. Customers may find this to be frustrating, particularly if they patiently waited for their purchase. In order to satisfy their customers, SEOULSTORY7 must generally enhance its quality control, customer support, and shipping procedures. As a style consultant, I would advise going somewhere else to find higher-quality apparel and more helpful sales associates.

Pros
  • a simple to use website with a wide selection of goods
Cons
  • Inadequate containers