I like how easy it was for me to learn since there are many tutorials online. It also has great features such as recording meetings which you can view later or share with others in your organization. And lastly, cloud cherry saves so much time because we don't have to download files from our computer anymore. This program sometimes takes quite awhile to load up when logging into my account. Also once in an while something might be missing but this doesn't happen often. If you're looking for software that will help make work easier then webex experience management should definitely be considered! We've been able to use this tool to record presentations given by managers at different locations.