I have to give two thumbs up to the customer service of this company! One of the pieces arrived broken. Heck, anything can happen during shipping, right? It's how the company responds to issues is what matters. I contacted them and received a reply within a day. I was asked to send a picture and confirm my address for shipping. Within the next few days, I had the replacement piece at my door! The actual product is high quality, a substantial wooden piece that should last! It's a great addition to our game room. Overall, 10 stars!
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