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Portugal, Lisbon
1 Level
712 Review
47 Karma

Review on Pinowu by Non Martin

Revainrating 3 out of 5

Shopping at Pinowu was disappointing

I was eager to use Pinowu for my technological needs, but sadly, my experience was less than ideal. While their product variety was amazing, I found the website to be challenging to use and the search feature to occasionally produce inaccurate results. Additionally, I had problems checking out after I finally discovered the item I wanted. I repeatedly had to restart the process since the website was freezing. I gave up trying to use my cart since it was so annoying. My experience with the customer support was likewise disappointing. When I requested help from their support team, I was greeted by a nasty and unhelpful agent who appeared irritated by my inquiries. Although I am unable to comment on the caliber of their goods, Pinowu was a disappointment from start to finish. I won't be shopping at their website again, and I wouldn't suggest it to others either. There are many more choices available, some with superior online presences and customer support.

Pros
  • Staff that knows their stuff and is nice to boot High-quality goods
Cons
  • Refunding and accepting returns can take a while.