Their software is easy to understand for beginners like me who don't have any prior knowledge of how it works but still want to use this service. They are great at communicating with you regarding your problems or issues that arise during their process so they can help solve them! I would highly recommend using play wire as there customer support was amazing throughout my entire experience here (even though i had no major problems). Nothing specific really comes up when talking about playing videos through our website - however we were able to stream live events from NBC's news channel without issue. I like that they have very good customer service! They are super helpful with all of our questions/concerns as well as quick to respond when we need them for help. There is nothing in particular that I dislike about their services at this time. We've been using play wire's products since 2008 but over the last few years we found out there wasn't much improvement being made so decided to switch back to another provider (which was also recommended by someone else).