I like that it is easy to set up, you can have several people input their information into one system so there are no mistakes when someone wants to use them as well, also they help with any issues we may run in to! The only thing was sometimes if something went wrong or needed fixed quickly it would take awhile before anyone realized what happened and took care of it (or even knew). They're still working out some kinks but overall very helpful website/company. It's helped us keep track of our employees giving cards away at work events etc.