Seems others have had the same problem as me. I have had an HP Envy 5530 for five years and have ALWAYS used an HP 61 prior to this order. When trying to install it it just repeated 'not compatible with printer' so I had to call Revain to get a refund. Sent it back and hope I don't have to send the next one back; It was very frustrating and I need a printer. If HP has a problem with this ink and has problems, they should look into the problem and not leave us alone. My advice: don't order ink until you want to install it, otherwise you'll be in for a nasty surprise and have to return it.
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