At first I was concerned that part of the cable did not respond as quickly as my old remote (same type). But I kept searching (cbl +ok and ch down) until it turned off my box. The one he chose with the channel up was the slower one. Channel down, one quickly dialed the other. The paper instructions worked well. I used 3 digit codes for my receiver, Blu-Ray and TV. I also used macro instructions to create 3 custom channel buttons (Shift/Mode is now TCM, News is now NBC and a Prime Time button is now Freeform). These are the 3 buttons below the On Demand button (all 3 customizable programmable macros). To be honest, anyone having trouble with the cable box and this remote didn't do what I did. So the user doesn't understand it. This remote works fast and great.
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