The material of the front and back inside the shoe is not sewn. I think that's the way it should be. A plastic-like material is formed. BN does not answer calls. Sent a text and photo from their website, the website said no response. I think I have to send back. I can't judge whether this is a defect. Bad work even if it should be. I'm a very wide 10.5 and it still feels a little tight. The laces are too short. I had another pair of NB shoes where the laces were too short. For some, I have to loosen the ropes so they are loose enough to tie them down. This couple was about 5-10 years ago. I thought they already knew how to make the strings longer. I have a high bow, not sure if that's why I need a long string, but this is the only manufacturer I've encountered this problem with. If I only had a pair of men's running shoes I wouldn't have this problem, just some of their women's tennis shoes. I can't wait for them to reply me if this is a defect so I can send them back. Has anyone else who bought this show made the material inside the shoe look like this? where the front and inner material are not sewn together? Please let me know as I can't get an answer from NB.
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