Header banner
Revain logoHome Page
Michael Jennings photo
1 Level
1329 Review
61 Karma

Review on Novtech iPhone Charger Cable: 3Pack MFi Certified Lightning Cable for πŸ”Œ Fast Charging - iPhone 13/12/11 Pro Compatible - 3FT 6FT 9FT - White by Michael Jennings

Revainrating 1 out of 5

Two chargers are defective, but will be replaced immediately. AND NOW THEY ARE DEFECTIVE AFTER 2 WEEKS! Stay away!

Just delivered two days ago. I was disappointed to find that two of them wouldn't charge as the message showed they weren't compatible accessories. The box had an email from the company and a 1 year guarantee. However, to date, the company has not responded to two of my emails. Their customer service matches the quality of their product. Both are useless! Why do they claim to offer a 1 year warranty on products that don't work from day one? To make matters worse, they don't even respond to emails. UPDATE: The company finally responded almost immediately AFTER posting my initial review. Above. I am very sorry that in retrospect the main attention was paid to the request to revise the negative review. However, they replaced faulty chargers. I feel like I had to twist their arms with snide remarks to resolve the issue let alone respond. In any case, I just wanted to give all the facts so buyers can judge and decide. I have raised my rating from 1 star to 3. LATEST UPDATE: DO NOT BUY THIS JUNK! Replace the chargers, now ALL won't charge, the tip of the charger is peeling off and won't connect to the iPad or phone properly. It keeps turning off and not charging. The iPad makes an annoying noise telling me it's not charging every 5 seconds. What good is the replacement if they also fail in less than a month?

Pros
  • Cables and accessories
Cons
  • Socket required