The system was easy enough for our staff of teachers, parents & volunteers! It made finding children easier as they were easily accessible via their phone numbers (as well as email addresses). There hasn't been anything in particular I dislike so far about this product but there have been minor issues that we've had to work around due to it being an online program only available at certain times/weeks during school hours etc.. however these are small problems. We haven't found any features yet where a parent couldn't figure out how to use them even if you weren't familiar with computers prior to using Tadpole. If your looking into adding some sort of tracking feature or better organization then TADPOLE may be what you're searching for! Tracking attendance has become much more efficient since implementing Tadpoles!!