I like that it is easy to use, and the customer service is great. I also like that it is very cheap, and I don't have to worry about the cost of the software because it is so cheap. I dislike that it is not as user friendly as other search software, but it is easy to learn. I also dislike that it is very slow. I am trying to solve the problem of a slow search. I have a lot of documents, and I need to be able to search through them very quickly. I have solved this problem by using TitleSCAN Web. I am able to search through my documents very quickly.