I ordered six of these at first and replaced them because five were faulty. The first died too quickly, the second wouldn't even turn on, the third didn't heat as much as it used to/should, after several uses the buttons didn't work well on the fourth, and the fifth made strange noises after running for a few minutes been on for a long time. The sixth works fine, thank goodness! The reason I kept buying this gun is because I can't find a massage gun that has both a heating function and a round nozzle that can be put in the fridge. The seller told me that after it reaches 40 (out of 100 by how charged it is) you have to start charging and it turns off, which I find very strange because that means it dies REALLY fast :and I'm having a hard time believing this because the latter lives on until he's 40 and doesn't die until he's 15, so I don't know what the point was. Overall I'd say buy this but don't buy too many and don't ask for them to be replaced as the seller will get upset about it. The rest of my review is for the seller. SO! The seller got mad and apparently lied to me because because I bought and replaced "so many" of their massage guns "for no reason" they lost "$3000-$4000" because Revane concluded that the buyer (me I think) was the one who damaged ONE of the massage guns, so they had to destroy it; They then told me that my "operation was malicious" and reported it to Revain. What? I was so embarrassed and a little nervous that I replied that I'm not mad, I just love this product for the investment and I want to get one that works. I then wrote to Revain support asking what would happen if Revain decided I was malicious and explaining my situation. The person I spoke to said they didn't find anything suspicious in my account, they weren't sure what the seller was talking about, how they came to that conclusion and I just had to report them. When I received a message from the seller, he said "you can view and select other massage guns by searching for a heated massage gun" and asked me to stop buying from them. I just thought this was SUPER weird, I've never had a salesperson tell me not to buy and I obviously know I can look into other massage guns. Also, the first massage gun I got was on Prime Day so it was super cheap and every single one I got after that I used with some kind of discount code but ENDINGD I didn't even buy anywhere close to $500. Massage guns, so I don't understand how they lost 3-4 thousand with just one gun. also how did amazon generally conclude that all the problems seemed to be hardware issues which would only be my fault if i tossed them around but i obviously don't plan to because it's an expensive weapon for whoever earns minimum wage. Just a very strange company, I would be wary of them (and I had to rewrite this review because Revain wouldn't let me post the seller screenshots I have and the ones I took when I spoke to a Revain employee have to prove I'm not wrong ).
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