The device worked fine at first, but only for 5 months, and then suddenly and completely stopped working. Comcast had to come three times to fix our internet problems until it turned out to be our dying Motorola MG7700 modem. When I called Motorola to inquire about a warranty replacement, they told me I had to reconnect the failed unit and try to reactivate it before they could issue a warranty replacement. For real? After solving the problem for a full two weeks, Comcast technicians being there three times, having to pay to install and activate a leased Comcast modem, and FINALLY restored service, you want me to cancel everything and the faulty non-working Motorola send back to , wasting more time to activate it and still found it is faulty? Um, I don't think so. I'd rather spend my time spreading the message, NEVER BUY A MOTOROLA PRODUCT.
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