I like, the system it's simple and easy to use. You can create sales appointments and you can create reports with any option you want. Some features are a little bit complicated and this is when you need a little bit of experience. So if you are an amateur, I recommend to not use it. The system is good because it helps you to have every detail you need for your customers. I also like that the system lets me save so much time on my works! I don't have problems with this system at all.I can use it every day and I feel so much better than using a paper! I love the reporting feature. I love the ease of scheduling and the ability to view open and closed jobs and track my billable time. The only thing I don't like is the customer service is not always as helpful as they should be. I wish they could add a feature that would allow me to schedule a job or a project. I have been able to track my time and view my billable time. I also do receive emails when a new job is scheduled or when I need to update my profile.