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766 Review
47 Karma

Review on CultureCounts by Rafael Lewis

Revainrating 5 out of 5

Great way get employee feedback and improve efficiency

I liked that it showed me what areas were doing well in my department along with where there was room for improvement! It also allowed us as an entire team (from managers down) access so we could view each others' strengths/weaknesses compared to our peers throughout other departments within the same division or region. The biggest problem is how easy this tool can be used by anyone without any formal leadership role - which makes sense since its main purpose is creating transparency between employees but if you are not looking outwards into who needs help then there's nothing really gained here. If anything i think they should limit use only through designated leaders because otherwise anybody has free reign over their own area making accountability difficult (especially when everyone knows about everything). A bit like Google Analytics; however, instead of showing traffic patterns for sites visited etc., shows trends in.

Pros
  • Easily accessible
  • Can see your current position vs peer group(both internal &amp external)
  • Easy way compare yourself against colleagues both internally&nbsp externally.
  • Great support resources available at no cost from salesforce staff members
Cons
  • There are nuances