Bought in February 2022. The GPS broke after a month. The arrow of the navigator is in a blue circle and stands still. We replaced the main board in the service on Hong Kongskaya, because flashing didn't help. Not under warranty it would cost 20 sput. I rejoiced - what a service! And in vain. In August, a WATERPROOF phone fell into a fountain in a bag. Was there for a minute, the pocket of the bag (which floated without drowning) filled with water. The phone is dead. I put it in rice to dry, came to life. But it began to be discharged in half a day, to charge the same amount. Plus, he does not see the flash drive now. Well, I think I'll take it to the service on Saturday. But I had to earlier - the phone began to reboot cyclically, you can not turn it off. Samsung logo - reboot - and so on endlessly. Brought to Hong Kongskaya. They say that there is moisture inside - it is necessary to coordinate the guarantee with the technical department of Samsung. As a result - a refusal, removal from the guarantee, an offer to repair for 44,000. On what basis? You have depressurized your phone. I immediately realized that during the first repair, the tightness was broken. They showed me on the screen what the tests were doing, it was airtight. I ask: How? it is clear that I did not open the phone - how did he, like a sieve, draw water at a "depth" of 5 cm from strength? I would understand if I really swam with him (which is allowed by ip68) - but this was not! Answer: You either dropped it, or drowned it deeply, or the tray was open, or you kept it under running water. But I know that none of this happened! I call the hotline - Elena - we'll figure it out! After a couple of days - confirmation of the refusal. It turns out that they themselves checked and justified. The same technical department requested the same service, the service provided the same data - bingo! Elena said that there is nowhere to complain further in Samsung, this is not provided for. It turns out that everything says that they themselves sealed it badly, and I cannot prove that I am not a camel! Here is a Samsung company and such a phone. Draw your own conclusions. By the way, a friend from South Korea told me that they would have changed their phone without talking - reputation is more expensive. But not in 2022.
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