I like all of what we are doing with workflow soft - everything! We have been using it for years now to help us organize our business better (we make custom clothing).
The customer service is also top notch- they go out their way every time you call or email support which has saved me many times in my career as well!! There's nothing at this point that i dislike about working through work flow software other than perhaps some customization could be done but no real issues here either since most companies these days want things "out there" already so not much room left anyway :) So far great experience.