This product is so badly designed I can't believe it. The wall mount does not hold the product securely to the wall. You mount the bracket on the wall with two fingers up and then just drop a towel rail, ring or any TP holder etc. on it. Since there is absolutely no locking screw or other mechanism, the ring or rod just slides every time from the mount when you try to use it. You get a towel rack with a towel every time you pick up a towel to remove. Really terrible design. All of these Delta accessories use this "new and improved" attachment system that pops out instantly when the accessory is lifted.
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