I was very impressed with this device at first, but now I'm very frustrated with its construction. I probably have 25 photo albums and thousands of photos. This device is specifically designed to scan all of this. Here's the main downside: you know you'll be processing batches of 36 photos at a time. Understandable if for some reason the scanner gets stuck on a particular photo in the middle of a batch. It's okay, clear the jam and move on. That's the problem. If you have 36 photos and the scanner scans the first 15 and the 16th photo jams, the program will tell you about the jam, you should fix it and continue scanning. This way you clear the jam and continue scanning the remaining 21 photos knowing that the jam will not be scanned properly. Ultimately I was expecting to get the first 15 scans and then 21 after the jam cleared. Right? No! And this is where it gets a little embarrassing. Now that I pay attention, if there is a jam, the total number of scans that complete completely can vary, and the variation can be large. Traffic Jam, and then continue with the remaining 15. What the scanner seems to do is sometimes it loses scanned photos before the jam, it can lose 5 scanned photos before the jam or *more! * If you're not stuck in traffic, then you probably don't have to worry. In that respect it has been very consistent for me. It's only when it gets stuck that you have to check what has been scanned and what hasn't because even if it shows up there are already 10 scanned photos in the tray and then if it jams you can lose all 10 of those photos by taking them assume that they were actually scanned. It's like sometimes the software just decides to discard the entire stack before the stuck photo. I regret not knowing about this and that the user manual or the error popups never explained the risk. In fact, it leads you to believe that you "NEED to clear the jam and continue scanning". This gives me the impression that I don't have to rescan what is already in the tray and has already been scanned. Now I know I've probably lost countless previous photos without knowing it because I remember multiple jams early in the batch scan process and never specifically checked to make sure every photo was accounted for. I don't know how much I've lost. The bottom line is that if your scans complete without glitches, you're probably fine. If you're stuck in traffic, you'll need to review each photo in that stack to make sure everything is accounted for. I can assure you that at least one, if not many, that were successfully scanned were never caught. Now I make a process to cancel the whole batch if there is a jam, take out the jammed photo and redo the whole batch.
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