I like how it backs up all of my computers at once so if one computer goes down or gets stolen then everything else will still work! It's not user friendly when you're first setting things up but after getting used to using carbonites software they make changes quickly in order help with ease-of-use. My only dislike would have to do with price because there are cheaper options out their as well. If this was free we wouldn't need backups since our servers could just handle them automatically ourselves without having an extra step added into every process. We've had many issues over time where hard drives were lost/stolen etc., now being able to back those files up has been great.