Review on Koova Golf Bag Storage Rack - Robust Metal Wall Mount Garage Organizer for Golf Clubs - Accommodates Any Size Cart or Stand Bag - Simple Installation & Use (Includes Hardware) - Elevates Your Clubs from the Floor - Made in the USA by Tommy Rao

I would give this product 10 stars if I could. That's a lot more than I expected. It's durable and just a great product that does the job. Let me elaborate, when I received the product in the mail from Revain the box was badly damaged which was due to mishandling or lack of care from UPS. Because the box was damaged, many parts were missing that simply fell out of the box, which has now been screwed back together. I contacted Koova and they responded very quickly, apologized and took full responsibility for the damage, which upset me a bit because they didn't do anything wrong. Then they asked for my address because instead of asking what parts were missing, they just wanted to send me a new one for free. Again, I was shocked by this in a good way, I braced myself to find out what was missing. I was happy to provide them with the information and of course a brand new set of racks arrived a week later, intact this time and let me say I was very impressed with the build quality of the racks. I would definitely (and actually do) recommend these shelves to friends and family. TO UPDATE! Thought it was all over, I installed my racks and they worked amazing, even more than I expected. I recently received a handwritten letter from the CEO in the mail. In it, he again apologized for UPS's mistreatment and personally took full responsibility for the situation. He asked for correspondence and feedback on the support process. But then, as I continued reading the email, he added a $100 gift card code to the Koova website that I could use towards future purchases. I am shocked! I have never dealt with such a decent, great company in my life. I will definitely be a Koova customer going forward for my future storage needs. I will already and sincerely recommend this product and this company to friends and family. This is an amazing company, product and team through and through!