Very helpful to get connected with my server through remote access, their support team never fails when it comes for technical issues or anything related which they can help me out very well even though i am in different time zones from them! Free trial should be given by all providers so that people like myself will not hesitate at taking risk before signing up contracts as I had feared many times about spending money without knowing if its going waste but after using free trials provided everything became fine!! The only issue was pricing part where there were no options other than expensive plans available otherwise nothing worth mentioning really. ! Their customer service deserves recognition and credit. No problems found yet till now regarding this wonderful tool. !! The customer support team is very responsive and friendly. The support is always on top of things. I have nothing to dislike about IFastNet. The customer service is great! I have been able to use the support team many times with a variety of issues and have never been unsatisfied. I have used their dedicated servers for a number of projects and have never had any issues. I have been able to work on many projects while their servers were down for maintenance. This has never happened.