I should have listened to the negative reviews. Received the battery less than 3 months ago, followed the instructions on charging to full then running down to less than 10% 3x. Battery never lasted for full quoted time, but now less than 3 months later, we're lucky if a full charge lasts 30 minutes. As another rater noted, customer service under warranty is not bad, it does not exist. Read the reviews and listen to them.
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