It was a complete disaster dealing with HogoR's online shop for me! The ordering procedure was difficult, and the website was sluggish and unresponsive. When my order did eventually show up, the wrong item was there! I attempted contacting customer service, but they weren't helpful or responsive. The entire procedure was a nightmare, and it took weeks to receive a refund. Avoid HogoR's online store at all means to save yourself the hassle.