Update: I contacted KontrolFreek's main website and they were much better and just gave me a replacement. BUT. It looks like the product is not defective, it's just that they are all bad. The mid-rise replacement I got from another model is also weakened. For some reason, they make mid-rise buildings more disadvantageous than tall buildings. I have no idea why. Average height is practically useless. DO NOT BUY MID-RISE sticks from kontrolfreek, they are very lost on Xbox controller. I have no idea about other brands of controllers. Suitable for high-rise models. So it comes with a tall joystick and a mid-height joystick. The high-rise worked great. The mid-height didn't stick to the controller, and it was way too loose at the bottom. So I thought ok I'll just contact them and they will send me a new average size. NOPERevain will only send me a new set if I send the set back. 1. You cannot open the package without destroying it. 2. I DON'T NEED A WHOLE NEW BOX, I JUST NEED 1 STICK. 3. I SHOULD NOT SPEND TIME RETURNING SOMETHING THAT SHOULD NOT BE DEFECTIVE. Hm. So I contacted the control freak via Amazon and they said to take care of Revane. HAHA. I received replacements from other companies whose product I purchased from Amazon and received it directly from the company. But apparently the control freak likes to talk nonsense and tells people that this is Revane's problem. Well it's a joke.
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