This was a birthday present for my grandson, which he opened up last night, and only used a handful of times. Today, both the left/right and forward/back gears did not engage. Disappointing! HOWEVER, at about 11:15 a.m. this morning I put in to return the defective one, and requested a replacement. It was delivered WITHIN 8 HOURS! The new one works perfectly (so far. fingers crossed!).EXCELLENT CUSTOMER SERVICE, AMAZON! WAY TO HUSTLE! THANK YOU!
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