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Review on Symend by Michael Lucas

Revainrating 5 out of 5

User friendly and powerful Digital Marketing Software

The best thing that I like about this software is its simplicity, it's robustness & ease of use.

img 1 attached to Symend review by Michael Lucas

Also there are lots options available for customization which helps us run multiple campaigns at once using different templates or modules etc., If you have any issue regarding configuration then they provide excellent support team who will help you out within few hours as per their time zone difference (they operate 24x7). It would be great if we could customize our own branding option instead of having predefined brandings provided by them but otherwise everything looks good so far! 1) Automation2) Multiple Campaigns3) Branding4) Support5) Customization6) UI/UXBest part - Easy Integration With SalesforceSo Far No Complaints But Yes some minor issues can easily get resolved from customer care executive through live chat feature1.) Integrations needs improvement 2.) Some features need more advance customizations 3.). Customer Care Executive should work little.

Pros
  • Ease in managing automation workflow
  • Great user interface with lot to offer both visually wise AND functionally.
  • Good amount configurability without compromising much due diligence effort
Cons
  • Some difficulties