It's easy to use for both employees as well customers (who also can be our clients). The platform is available online or offline with mobile apps too! I like that it has an internal version where we keep all information about us internally within one place so there isn't any confusion when looking up someone else from another department/company etc.. There was nothing really bad at this point but i think they need more features added such as social media integration which would make things even better than already existing ones out here now!! We've been using them since 2013 & everything works great still today. I like that it's easy enough for employees to use to keep track of who they know and who knows them. It has really helped us with tracking our knowledge base. The only thing I dislike about this product is the price. I would love to see more options in terms of pricing and features. We've been able to find information on our team members quickly and easily.