As someone who frequently shops online for women's apparel, I was pleased to find MUADRESS, a website that advertised fashionable items at reasonable costs. However, I would not suggest this business to anyone because of my negative experience with them. MUADRESS's lackluster support was one of my greatest complaints. I contacted customer service via email and phone several times to ask about the sizing and fabric of a dress I was considering buying. Since I did not hear back from them at all, I was wary about making a transaction from them. When my shipment arrived, I was really dissatisfied to see the low quality of the items within. The dress I ordered was nothing like the one shown on the website, and the quality of the cloth was poor. My order of shoes arrived with obvious glue stains and loose threads, and they were really uncomfortable. And the jewelry was of poor quality and not at all what was advertised. MUADRESS has competitive price compared to its rivals. The low prices are achieved at the expense of product quality, making them unacceptable. In addition, I had a hard time understanding how the return procedure worked, and the customer service staff was unhelpful when I tried to voice my concerns. Overall, I was let down by MUADRESS and would advise others to avoid doing business with them. I would suggest looking elsewhere for your shopping needs because there are many other online retailers providing superior products and service at competitive prices.