The box was completely destroyed with a huge hole. The box containing the feathers was also damaged and there were feathers all over the inside of the box, some of which must have fallen out of a huge hole in the entire packing box (4 missing in total). In addition, the soft cushions on the supports were damaged. The instruction manual must be outdated as all the parts that were supposed to be included were different and difficult to follow. The shoe itself is good. Hoping to get through to the manufacturing company to supply the missing springs.
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