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Cameroon, Yaoundé
1 Level
709 Review
60 Karma

Review on LETAOTAO by Jason Cartwright

Revainrating 3 out of 5

LETAOTAO is an acronym that stands for Fashionable But Unreliable.

Being a life coach, I place a premium on dependable service and superior products. Unfortunately, my experience with LETAOTAO did not live up to my expectations in many ways. Even if their products are on-trend and fashionable, the level of dependability they provide is not up to my standards. The fabric of the clothing was quite thin and felt very inexpensive, and the shoes did not fit very well. Throughout the day, I had the annoying and distracting habit of having to continually alter my clothing, which was a source of frustration for me. Their jewelry had a good appearance, but it quickly lost its luster and didn't endure very long. The lackluster quality of customer service offered by LETAOTAO was the factor that let me down the most. When I had a problem with an order, their customer service staff acted as if they were uninterested in assisting me, and they were slow to answer to my concerns. It gave the impression that my company's patronage was not recognized or appreciated. In general, I am unable to endorse LETAOTAO to anyone who places a premium on dependability and quality. Their products could be trendy, but they aren't very durable, and they have terrible customer service, so anyone who wants to look and feel their best should steer clear of buying them.

Pros
  • Superb assistance from kind, well-informed staff members.
Cons
  • The process of making returns and exchanges might be cumbersome and may incur additional costs.