I like that you are able to customize the look of the kiosk easily as well as being able to change things on it when needed. It's easy for employees to use with no training required! The best thing about this system is how simple it makes keeping track of inventory easy. There has been some software glitches but these have been fixed quickly. We have not experienced any issues since we started using thinktouch kiosks. Honestly, there isn't anything that I dislike at all so far. My only suggestion would be more frequent updates from their team members regarding new features or possible problems they may run into with their products. With thinktouch kiois our staff loves them so much because they really make taking orders seamless.