I like how E-mails are sent automatically at my chosen time, day or night! This makes it easy for me as an office manager/secretary to send out emails with just one click of a button!! The layout is simple yet very user friendly which allows our team members to easily understand what they need to do in order to complete their work correctly without having any problems completing tasks! Nothing really to dislike about this software but would say that there could be some improvements made such as allowing more than 1 recipient per e mail address (as we have multiple mailing lists) when sending mass mails etc. We've been using smartmailers because its great if you're looking to automate certain processes within your business - whether that's sales leads via autoresponders or general admin stuff; everything can be done through smarmailer. It has also helped us create automated newsletters so customers don't receive too many unsolicited messages.