I like how easy it was to set up our communications with all of our employees (both internal and external). The software also integrated well with other platforms such as Slack and Zoom! It's been very helpful in keeping everyone connected during this time when everything has transitioned online. There are some minor bugs that we encounter occasionally but they're not super frustrating for us because they usually go away by themselves if you keep an eye out for them. We've had great success thus far using Kloudtalk. Communication between teams across multiple locations and industries has been seamless since switching over from another provider.