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Review on Samsung Galaxy A31 64GB International by Hotaru Kai ᠌

Revainrating 1 out of 5

Terrible product, not satisfied with the purchase!

Purchased a pair of mobile phones. One for me, one for my work, and one for another daughter about whom there are no complaints. When I was updating the applications on my smart phone and transferring other data from an older Samsung device, I left the A31 connected to the Samsung laptop with the help of the normal charging cord for the duration of the night. Awoke in the middle of the night from the smoke and the cod. The smartphone shone brightly and expanded into the shape of a pie. Because of the excessive amount of smoke, the drapes needed to be cleaned. After it had cooled down, the smart phone resumed virtually the same shape as before, but the screen had partially peeled off on the edges and there were brown indications of melting on the case. The amusing part is that in spite of everything that happened, the smartphone managed to function normally. (I haven't checked it in depth) Of course, I took it back to the store where I bought it with a request to replace it with one that works properly, and here is where events that were absolutely unexpected from Samsung began to take place. Despite the fact that only a few days had gone since the purchase, the sellers immediately switched from having a courteous attitude to having a contemptuous attitude, and at first they even refused to accept it for repair. They finally agreed to repair it after much cajoling and groveling, but a few days later they phoned the service center to inform them of their decision. This was after they had been given ample opportunity to reconsider. According to what the SC reads, the phone was impacted by a number of frequencies. There were no other explanations to be found. The company treats its most devoted consumers in this manner. s/n 4173732967\s* I was particularly taken aback by the state in which they attempted to return the gadget to me following the "diagnostics" that were performed at the Samsung service center. Within the box, there found a smartphone that had been taken apart.

Pros
  • 1. Low cost, but excellent value for the money. 2. a solid construction. 3. Retains a charge for an exceptionally long time. (based by the fact that the second smartphone also functions perfectly)
Cons
  • After only a few days of ownership, it failed completely. Warranty denied.