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Monaco, Monaco
1 Level
736 Review
41 Karma

Review on KLLEYNA by Matt Travers

Revainrating 2 out of 5

KLLEYNA: A Disappointing Virtual Storefront

Unfortunately, I can't say that I've had any current success with KLLEYNA. I was disappointed to find that the company's patio, grass and garden, kitchen, and bathroom fixtures fell short of my expectations. The photos made my new patio set appear amazing, but when it arrived I saw that it was poorly constructed and made of cheap materials. Several items were broken upon arrival, and contacting customer support was a hassle. Customer support, in general, was useless and annoying. I spoke with representatives who knew nothing about the goods I was using or the problems I was having. I felt frustrated and unheard as my phone conversations and emails went unanswered. The web shop was even less user-friendly. Finding what I needed was difficult because of the search bar's inefficiency and unreliability. Several technological issues slowed down and complicated the checkout procedure. As a whole, KLLEYNA lacks the quality fittings and attentive staff that I would consider essential in a business. It's not worth it to put in any effort or money to deal with the low quality of the goods or the ineffectiveness of the customer service offered through the online store.

Pros
  • Online store that is straightforward to use and offers a variety of options for quick and simple shopping.
Cons
  • Not as thick as other picks